Refund policy
Refund & Store Credit Policy
At Avori Active Wear, we want you to feel confident in every order.
If your item doesn’t fit, arrives damaged, or you experience any issue with your order, we’re happy to offer store credit.
Eligibility
To be eligible for a return/store credit:
- Items must be returned within 14 days of delivery
- Items must be unworn, unwashed, and in original condition
- Tags must still be attached
Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us as soon as possible with:
- Your order number
- Photos of the issue
We’ll organise a replacement or store credit.
Sizing & Fit
If your item doesn’t fit the way you expected, you can return it for store credit so you can exchange it for a different size or product.
Non-Returnable Items
For hygiene reasons, some items may not be eligible for return unless faulty.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Contact
For all return enquiries, contact us at:
0419 521 629